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Housing
5270 Rainier Avenue South
a supportive housing project in development
The Downtown Emergency Service Center (DESC) is working on a new housing development to be built in the Columbia City/Hillman City neighborhood at 5270 Rainier Avenue South, at 42nd Avenue South.

The four-story building will provide permanent supportive housing for homeless men and women, many who are disabled by mental illness.  DESC will own and manage the project, with development assistance from Common Ground.
  • A Roof Over Every Bed in King County: Our Community's Ten-Year Plan to End Homelessness estimates over 5,000 homeless single adults in King County every night, nearly half of whom are chronically homeless. 

  • Of all the people found homeless in the city of Seattle on the annual One Night Count of January 27, 2006, 1,618 had no indoor shelter of any kind -- they were found surviving outdoors.

  • Over the course of the year, over 4,000 men and women will spend a night in a DESC shelter.   

  • This building will represent a $15 million and 50+ year investment in new housing in the Hillman City neighborhood and help our most vulnerable homeless neighbors off the streets and into a safe, stable environment.

Frequently Asked Questions

About the people who will live there:
About the building's development:

About the people who will live there:

Who will live there?
Rainier Housing will house people with serious mental illness and long histories of living in DESC's emergency shelters.

Tenant characteristics:
On average, tenants will be in their early to mid 40s.  Current tenants in other DESC buildings range in age from 20 to 88. We anticipate about 35-50% will be women. They will be a racially diverse mix of people – about half will be people of color, and approximately 5% will be non-English speakers.

Like many Seattleites, people will come from all over.  About a third will likely be born and raised in Washington State – approximately 18% here in Seattle.  The rest will come from around the region, the country or from other countries.  Most have lived in Seattle for five years or more.

Tenants and mental illness:
The overwhelming majority of the men and women living in the building will be diagnosed with major depression, bipolar disorder or schizophrenia.  The symptoms of these serious and chronic disabilities often cause individuals to isolate in their apartments.  Additionally, many people with serious mental illnesses are aware of the stigma that follows them, and feel more comfortable in the safety of their own homes. 

DESC addresses the tendency to isolate in a variety of ways.  We have private community spaces both inside and outside the building where tenants can feel more comfortable than being in public. Each resident will have two primary staff people – one within the building and an additional case manager (either at DESC or another mental health agency) with whom he or she can call on and who check in on clients regularly.

Building staff serve at least one meal a day in the community dining room, which ensures tenants have access to healthy food and an opportunity to interact with staff, other tenants and volunteers.  We also provide monthly activities such as “pizza and a video night”, bingo parties, ping pong tournaments, etc.  Staff organize periodic field trips to museums, state parks and other low-cost attractions, and take interested tenants on weekly trips to the supermarket or other retail household stores.

Similar to all of us, people who live in DESC housing have things to do during the day.  They may have appointments around town with service providers, doctors, etc; they walk or take the bus to the grocery store; they meet friends for conversation. 

People with serious mental illness sometimes exhibit behaviors that are socially unusual, but not threatening. Just like many neighbors, they have their quirks and eccentricities, but they have the same aspirations as most people – they want safety and security for themselves and the people they care about, and they want to be considered responsible neighbors.

Please link to the following stories of two current tenants in DESC housing who live with serious mental illnesses:
Joseph  Valerie
But, aren't these people dangerous?
No. Assuming that homeless or mentally ill people are dangerous is just a stereotype. There is no statistical evidence that mentally ill people are more dangerous than the general population.  A number of people who have been homeless have some history of arrests and convictions.  Offenses of status crimes such as public urination, public trespassing or other minor misdemeanors are common.

DESC runs a criminal background check on all potential tenants prior to offering an apartment.  DESC has pledged to the community to screen out anyone convicted of a violent felony, including sex offenders. 

Some opponents to this project have cited studies about the criminality of homeless individuals.  These studies are based on the actions of people while they are homeless.  Rainier Housing will bring stable housing to the neighborhood, and there is no known evidence that formerly homeless people degrade the neighborhoods they move into.

More often, homeless people disabled by mental illness and/or chemical dependency are the victims of violent street predators and other criminals, who consider them to be easy targets. Providing stable housing for people with adequate staff support greatly decreases the opportunities for mentally ill people to be preyed upon.

Will the project be a magnet for homeless people already in the area?
No. This project will not be a shelter, and it will not be a drop-in center. This project will only serve people currently living in the building and will have controlled access to limit visitors and hold visitors accountable for their behavior.

Will this project bring other homeless people into my neighborhood?
The goal of this project is to provide stable, secure housing for formerly homeless people. It is not a shelter – it is an apartment building.  This project will have a visitor policy to be strictly enforced by staff that will limit the number of people visiting the building.

How long will tenants be allowed to stay?
All units in the project are permanent housing, and the length of residency will not be limited. In general, people are more secure knowing they will not be forced to leave after a specific period of time. Like any rental housing, tenants will have leases. They will be required to pay 30% of their income as rent. 

The wraparound services offered in the building will help tenants stabilize and keep their housing for a longer period of time than in a conventional apartment building where no specialized support is offered.

Will the building become a haven for drug dealing?
No. DESC does not tolerate dealing activity in any of our housing, period. Our tenants share the range of substance use patterns that are seen among the general population of Seattle and King County, most without any adverse behavioral consequence.

Like many people, our tenants drink too much coffee, smoke cigarettes and drink alcohol.  Others use illegal substances, but most with little effect on those around them.  People living in DESC's Rainier Housing will not have histories of acting out as a result of substance use.

Will there be supervision for tenants?
Yes. An important component of the project will be high staffing levels, allowing for close supervision at all times --  24 hours a day, seven days a week.  DESC staff will provide a supportive living environment and enable residents to stabilize their living situations and achieve long-term residency.

Case managers from DESC’s licensed mental health program will also have offices in the building and
case management services are available for all residents.

During the day, we anticipate having no less than five staff in the building.  There will be a minimum of two staff members providing building security and supervision at night, when 90-95% of the residents are asleep.

The "support" in supportive housing
Key to the success of DESC’s housing programs is having 24-hour on-site staff.  DESC provides housing for our community's most disabled and vulnerable homeless people.  This proposed project will have intensive staffing and supervision similar to other DESC projects.

The "support" in DESC buildings can be compared to other accommodations we are more accustomed to seeing everyday.  For people with long histories of homelessness and serious mental illness, community spaces, 24-hour staffing and other services are similar to having wheelchair ramps for people who can't walk up stairs.  It's not a social service program -- it's home, but with the support residents need to succeed in living as independently as possible.


DESC has been the recipient of national awards for excellence in its implementation and operation of supportive housing for special-needs homeless adults, and for property and asset management of its housing.


How do you deal with bad behaviors?
DESC incorporates a Resident Code of Conduct into the tenant lease which specifies prohibited behavior in and outside the building.  Violations of these rules prompt appropriate interventions and can lead to eviction.  

When tenants exhibit problematic behaviors, DESC uses a therapeutic combination of incentives and consequences to change behavior. One such tool is the use of 10-day notices to comply or vacate/evict. We have found that for people who know well what it is like to be homeless, the risk of losing housing is a strong motivator to change behavior. 

On rare occassions, DESC has moved people out of housing in order to maintain the safety of other residents, staff and neighbors.  More commonly, tenants will prompt their own move out, for a variety of reasons.  Our annual turnover rate is about 11% -- far below the average for low-income or market rate housing, which have seen turnover rates of 26%, according to Dupre & Scott.

What kind of rules do you have in place to ensure neighborhood safety?
DESC is committed to being good neighbors to all who live and work in the area.  We will talk with residents about this expectation at length, both when they move in and throughout their tenancy here, and we write it into their lease agreements. 

Our experience has shown that tenants are very receptive to this message.  A
fter long periods of living on the street, they want to be good neighbors because they value their housing.  It is important to us that staff and tenants contribute to the health and stability of the neighborhood and that we are available to neighbors as needed, to answer questions or hear concerns. 

Front desk staff continuously monitor security cameras spread throughout the interior and exterior of the building.  Staff walk the perimeter of the building several times throughout the day and night to check that doors are secure and perform basic building security, and be visible and available to neighbors as needed.

Unlike many other property managers, DESC makes responding to neighbors' concerns a top priority. Neighbors are encouraged to call at any time to request a staff person respond to an issue involving a building tenant's behavior in the neighborhood.  Staff are prepared to respond immediately whenever possible to help; if the person in question is not a resident of the project our staff will still try to help them get whatever resources they may need.

Lease agreements with all tenants include prohibitions against certain behaviors in the neighborhood including panhandling, drinking, loitering, littering, or other uncivil behaviors. 

The visitor policy limits the number and frequency of visitors a resident may have.  It also requires all visitors to leave their I.D. at the front desk while in the building, and be escorted by the resident they are visiting at all times.  Overnight visits are limited.  Staff are empowered to prohibit  non-residents from entering the building.  Staff may also restrict the visitors of specific residents to ensure their safety and the safety of others in the building.


Please link to the following sample documents
used in other DESC apartment buildings:
The building manager will regularly attend neighborhood association meetings as a representative of the project.

About the building's development:

How many apartments will there be?

In February 2007, DESC announced that Rainier Housing will have 50 studio units.  Click here for more information.

The current zoning regulations for the site are a result of the process for the current neighborhood plan adopted in 1999, when neighbors gave thoughtful input into their vision for the future of their neighborhood.  During that time, the block of the 5270 Rainier Ave site was looked at in particular, and zoning regulations were changed  – lowering height restrictions to the current level and eliminating the requirement of commercial space in new developments.  The Plan cites the following reasons for these changes:

1) discourage large-scale auto-oriented commercial uses
at the south end of the historic district, 2) to increase
the potential for single purpose residential development
... and 3) to continue to encourage a broad range of
commercial uses compatible with neighborhood
commercial districts. 

Some critics have said DESC's proposed project is larger than anything currently on the block and that should be a compelling reason to block its development.  While it is true that the plan for the 5270 Rainier building is larger than the current structures on the block, the vision of the neighborhood plan is to encourage low to medium scale commercial and residential uses on the block.  Continued revitalization of Hillman City depends on continued thoughtful development.  As revitalization continues to occur along this part of Rainier, DESC's building will be joined by buildings of similar scale.

While DESC’s original proposal of 80 apartments and no commercial space fits well within the zoning and is consistent with the vision of the neighborhood plan, we have received strong urging from neighbors for a smaller development and the addition of commercial space on the street level.  Taking these concerns to heart, DESC downsized to a 60-unit building with some commercial space.  

In early 2007,
DESC and our consultants weighed the possible options for ensuring that Rainier Housing would be competitive in tax credit funding competition, and decided that downsizing it to 50-units would allow the building to open in late 2008, as scheduled.  This change allows DESC to end the homelessness of 50 men and women living with mental illness and other disabling conditions as soon as possible. It will not significantly impact the facade appearance of the building. DESC will work with the neighborhood and the City on the design of the commercial space.

The project will be four floors -- three floors of apartments above a ground floor that provides retail and resident common areas including a dining room, laundry room, outdoor courtyard, offices and conference room. On-site underground parking will accommodate all staff/resident parking. It is highly unlikely that any resident will own or operate a vehicle due to their extremely low incomes.  The current schedule is to begin construction in late summer 2007 with project completion approximately one year later.  See a more specific timeline below.
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What will the building look like?
Rainier Housing
The architectural plans are based in part on the feedback we received from the Design Review Board meetings in mid-2006.  


Will this project increase traffic & congestion in the area?
No. Tenants in the building will not have cars, and thus will not be contributing to congestion. Per code requirement, underground parking will be developed on the property for any staff or program-related vehicles. Staffing levels will fluctuate throughout the day, with a maximum number of approximately five people. Nighttime staffing levels will be less.
Are you putting a new, untested program into my neighborhood?
No. DESC has successfully done this before, and is recognized throughout King County as one of the leading providers of special-needs housing.

DESC has developed and manages five other buildings in Seattle with 421 apartments serving some of the most disadvantaged members of the homeless population in our City.
More information about DESC's supportive housing in Seattle.

You may have heard about a new DESC project in downtown Seattle called 1811 Eastlake for people with severe long-term alcoholism. We want to emphasize that DESC's Rainier Housing is not targeted to this population. The 1811 Eastlake project is unlike any other housing project in our region -- housing for a highly disabled and costly group of individuals. 1811 Eastlake supportive housing for 75 chronic alcoholics is strategically located close to downtown and in a non-residential neighborhood. Rainier Housing is not intended to house a population of chronic alcoholics.

Why was this site chosen?
Our priority was to locate a site in a neighborhood that is supportive of amentities;for the vulnerable people we house. We recognize that the Columbia/Hillman City neighborhood is transitioning to a far more stable environment and signs of revitalization are apparent all around.  We believe this trend will continue and in future years the neighborhood setting will contribute greatly to the stability of tenants in DESC's Rainier Housing. Additional factors that led us to choose this site include the proximity to public transportation and the accessibility of other supportive services in the vicinity.

Isn't our neighborhood already overburdened with developments like this?
Some neighbors have raised concerns about the number of very-low income, homeless or mentally ill people already living in the Hillman City area. 
In 2006, the City of Seattle Office of Housing produced a map showing that subsidized housing is located in neighborhoods throughout the city. According to King County, there are 398 residential units, in projects of comparable size, for people with serious mental illness in the city of Seattle – 148 (37%) are located north of the ship canal, and no units are located south of Capitol Hill. 

The City of Seattle has set limits on the number of subsidized units in each neighborhood census block group for very low-income people (those who earn less than 30% of the area median income – currently $16,350 per year).  This is to ensure that no one neighborhood has an extraordinary concentration of such units and objective decisions about siting can be made. 

According to the City, the census block group which encompasses the DESC site on Rainier, has a total capacity for 147 subsidized units for very-low income individuals.  Currently there are only two units that meet this definition – meaning the capacity exists for 145 more units of housing for people with extremely low incomes. While there are affordable housing opportunities for working families and individuals in the area, very little of it is for people who are disabled or special-need.

What is the impact of a development like this on the neighborhood?
In the vicinity of each of DESC’s five apartment buildings, neighborhoods have become more stable and property values have increased.  The following are some examples:

Cascade neighborhood
In 1996, DESC's Kerner-Scott House was a pioneering development in a neighborhood in transition. Originally built in a neighborhood of  unimproved parking lots and warehouses, the project was greeted warmly by the neighborhood. It now blends nicely in to the diverse fabric of high-end condominiums, market rate apartments, small business and retail shops. In fact, Trammell Crow plans to open a $20 million high-end apartment building  right across the alley from Kerner-Scott House later this year.

Pioneer Square neighborhood
In December 2005, DESC completed the $27 million Morrison Rehabilitation that has both reclaimed  the former nobility of the building and added to the vibrancy of a historic district. What was once a negative presence on the block is now a credit to the street. Not surprisingly, development is responding all around.
  • The non-profit Tashiro-Kaplan artist lofts opened in June 2004, kitty corner from The Morrison. These affordable work/live spaces are bringing painters, sculptors, photographers, dancers, actors, musicians, writers, and fifteen children to an almost childless neighborhood.
  • The nearby Campbell-Fuller building, previously a major violator of the neighborhood's good neighbor agreement prohibiting early morning and single-can alcohol sales, has been razed by a private residential real estate developer and in its place, new construction is underway.
  • Across the street from The Morrison, City Hall Park is undergoing a face-lift and the King County Courthouse has just completed one of its own. The Chief Seattle Club is renovating a vacant building in the neighborhood to create a community center and the Arctic Building is undergoing a $9 million renovation to convert the building into a 117-room hotel.
  • In April 2006, Samis Land Company announced the surprise sale of its flagship property, the Smith Tower for $47 million. The Smith Tower, built directly behind The Morrison, was Seattle's first skyscraper and was the tallest building west of the Rockies until the mid 1960s. Samis bought the property for $7.47 million in 1996 and performed a $28 million renovation. A local real estate broker credited the sale to the changing face of the neighborhood stating, “The whole Pioneer Square story is improving.”

When will this site open?
The projected opening date will be in 2008.  As the development process proceeds, a more specific opening date will be announced. The following is a general timeline for the project:
  • Spring 2007: finalize funding and design
  • Summer 2007: break ground / begin construction
  • Fall 2008: complete construction; begin move-ins

How can community members give continued input? 
DESC seeks community involvement with this project, as we have in past developments. Our goal is to develop a safe and successful project, and we strongly value community input in that process.

DESC is committed to being a good neighbor and has been very active in the Cascade, Denny Triangle and Pioneer Square neighborhoods.  When Kerner-Scott House opened, it received tremendous support from the surrounding community. We hope to establish the same connection with the Columbia City and Hillman City neighborhoods.

To date, DESC has participated in 13 forums to inform and 
solicit feedback from neighbors about Rainier Housing:
  • Community meeting with the Columbia City Business Association: April 4, 2006
  • Community meeting with the Hillman City Business Association:  April 5, 2006
  • Community meeting with the Rainier Valley Chamber of Commerce: April 20, 2006
  • Community meeting with the Mount Baker Community Association:  May 1, 2006
  • Community meeting with the Hillman City Neighborhood Alliance:  May 2, 2006
  • Community meeting sponsored by State Senator Adam Kline (37th):  May 4, 2006
  • Early Design Guidance Review Meeting by the Seattle Department of Planning and Development (DPD): May 23, 2006 
  • Public meeting sponsored by the City of Seattle to discuss a Good Neighbor Agreement: June 14, 2006
  • Second Early Design Guidance Review Meeting by the Seattle Department of Planning and Development (DPD): Tuesday, June 20, 2006
  • First Community Relations Plan Committee meeting (formerly Good Neighbor Agreement Committee), hosted by the City of Seattle with representatives from community groups: August 23, 2006
  • Second Community Relations Plan Committee meeting, hosted by the City of Seattle with representatives from community groups: September 28, 2006
  • Third Community Relations Plan Committee meeting, hosted by the City of Seattle with representatives from community groups:  November 9, 2006
  • Fourth Community Relations Plan Committee meeting, hosted by the City of Seattle with representatives from community groups: December 7, 2006
In addition, the City of Seattle’s Department of Planning and Development held a public meeting on January 25, 2007, to hear public comments on the State Environmental Impact Policy Act (SEPA) review of the project.  Contact DPD for the results of the meeting.
Community Relations Plan

DESC is very interested in working with the community to make this project a success.  The purpose of the Community Relations Plan is for both DESC and the neighborhood to work together and to both commit to ensure that the housing is successful in the neighborhood.

The Rainier Housing Community Relations Work Group represents neighboring businesses and individuals who were tasked to produce a written Community Relations Plan (formerly known as a Good Neighbor Agreement) that specifies the responsibilities of both parties to the agreement; DESC and the neighborhood.

The work group is comprised of representatives from
  • Columbia City Business Association
  • Hillman City Business Association
  • Hillman City Neighborhood Alliance
  • RainierHOME
  • HomeSight
  • Southeast Effective Development (SEED), and
  • Downtown Emergency Service Center (DESC)
Meetings have been convened by the City of Seattle Office of Housing. Interested neighbors can connect with one of the relevant groups above to provide input into the Plan.  

We also plan to solicit input from these groups in the following areas:


Development of a comprehensive Service and Management Plan:
As it has done with each of its existing supportive housing projects, DESC plans to undertake a concerted effort to craft a comprehensive document to describe and guide the project’s operations. The Service and Management Plan will describe attributes of prospective tenants, the admissions procedures, project staffing, on-site services, and property management activities. To make the document as useful and relevant as possible, DESC will pull together a working group comprised of experts in serving and housing homeless mentally ill adults. 

Work group members will include the neighborhood advisory group, DESC mental health clinicians and housing management staff along with area service providers with strong track records of serving and studying the population. We intend to hold a series of meetings with this group of key informants, followed by a final document which will serve as the blueprint for running all aspects of the project. The meetings will begin in late 2007 or early 2008 and the document should be completed three months prior to the project being placed in service.

Formation of a Neighborhood  Advisory Council:
DESC is very interested in ongoing involvement with the neighbors.  We hope to assist in the formation of an advisory group.  Potential activities of this group could include:
  • Assistance in the selection of commercial tenants: DESC is particularly interested in working with neighbors for mutually acceptable tenants for the commercial space in the current plan.  It will not serve the neighborhood or DESC if these spaces remain vacant.
  • Periodic updates and presentations by DESC program staff about activity in the building to any interested neighborhood group.
  • Forum to check in about tenants' behaviors, to voice any concerns and come up with mutually agreeable solutions
  • Periodic check in about the visual presentation of the building's exterior
  • Recruitment of neighbors for volunteer activities within the building: DESC depends on volunteers in each of our apartment buildings.  We have several regular needs for volunteers – serving daily meals, activity groups (arts group, bingo tournament, video nights in the community room, etc), and light maintenance projects (spring garden clean-ups, light painting, etc).  Volunteering is a great way for neighbors to get to know our tenants as well as providing our tenants a way to become involved in their community to the best of their capabilities and interest.

Who can vouch for DESC's expertise and experience in operating a project like this?
DESC has been the recipient of various honors, including:
For a list of contact people who can also speak to DESC's expertise and experience, please contact us at info(at)desc.org.
Please feel free to refer any questions, comments or suggestions about this project or DESC to:
  • Bill Hobson, DESC Executive Director, at (206) 515-1525, or

  • Daniel Malone, DESC Director of Housing Programs, at (206) 515-1523 or dmalone(at)desc.org


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