Impact of Hotels as Non-Congregate Emergency Shelters

Impact of Hotels as Non-Congregate Emergency Shelters

In April 2020, King County Executive Dow Constantine and King County Public Health Officer Jeffrey Duchin responded to the COVID-19 pandemic with an unprecedented act. They moved more than 700 people out of crowded congregate emergency shelters and into hotel rooms. By November 2020, over 400 more people had also been temporarily sheltered in hotels.

Their decision was part of a regional effort to decrease the numbers of people in the shelter system. The goal was to limit the transmission of the virus and protect vulnerable individuals experiencing homelessness. The county, the City of Seattle and provider agencies also lessened crowding by opening new congregate shelters that could provide enough space for social distancing. At all sites, providers received support to meet Public Health guidance for social distancing and to prevent and control infection.

A team of researchers from the University of Washington and the King County Department of Community and Human Services was engaged to study the impacts of this change in programming. The data showed that the strategy did limit the spread of COVID-19 among persons moved to hotel locations compared to those who stayed in congregate settings. The study also found additional positive results for individuals in hotel locations. They experienced:

  • feeling more stability thanks to having a consistent, private room
  • improved health and well-being shown through better sleep, hygiene, mental health and overall, by having a clean, private room with a bathroom
  • reduced interpersonal conflict thanks to having more privacy and lessened anxiety. This resulted in fewer emergency 911 calls from hotel shelters.
  • more time to think about and take steps towards future goals such as finding permanent housing, a job or more education
  • more leaving temporary shelter to live in permanent housing, and greater participation in homeless housing services.